Lift Truck Center Achieves ASEC Recertification

We are excited to announce that our Springfield location has once again earned ASEC (After-Sales Service Evaluation & Certification) certification, recognizing our dedication to excellence in service and parts operations, 5S principles, and continuous improvement.

The ASEC certification from Toyota Material Handling is a significant achievement in the material handling industry. Our recertification marks us as a leading dealership committed not only to meeting but exceeding expectations in safety, organization, cleanliness, and operational efficiency. This certification, valid from November 6, 2024, through November 5, 2027, reflects the hard work and dedication of our Springfield team, who continually strive to set new benchmarks in quality and service.

What This Means for Our Customers and Team

Being ASEC-certified is about more than maintaining standards—it’s about fostering a culture rooted in Kaizen (continuous improvement), which drives us to find better ways to serve. For our team, this means maintaining a clean, organized, and safe working environment through 5S principles: Sort, Systematize, Shine, Standardize, and Sustain. See examples below:

Organized & Efficient: Pegboards and Labels in Springfield Parts Area

Maximizing Efficiency: Service Supplies and Hardware Organized and Labeled in the Shop

Streamlined Shop: Pegboards and Labels for Better Organization

For our customers, these values translate into more efficient and reliable service and parts support, ensuring that every interaction with our dealership reflects the highest level of industry standards.

As you evaluate material handling providers, we invite you to visit our Springfield location to see firsthand the value this certification brings. Who knows? You might even leave with some fresh ideas to enhance your own operations!

The Path Ahead

Our recertification with ASEC strengthens our focus on Toyota Lean Management and Kaizen. As we advance into the sustainment and TLM phase, we remain dedicated to continuous operational improvement. These efforts benefit not only our team but also the quality of service and parts support we deliver to our valued customers.

We would like to thank our dedicated team for their hard work and Toyota Material Handling for their support. This milestone serves as a reminder that true success lies in the journey of continuous improvement, and we’re excited to keep pushing forward.